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I recently received an email that said my Apple account was locked

I recently received an email that said my Apple account was locked due to some type of problem! It was sent to my yahoo email account!

To:

I believe this is a phishing attempt !



[Edited by Moderator]

Windows, Windows 10

Posted on Nov 4, 2021 10:42 PM

Reply
Question marked as Best answer


Hello Lawman224,


Thanks for asking the Apple Support Communities about an email stating your account was locked. We're happy to shed light on this.


Yes, these are phishing attempts, as Apple does not send these types of emails out. To be safe, ensure you do not click any links in emails you are suspicious about, and instead go directly to AppleID.apple.com or iCloud.com directly by typing them in to your browser. When you log in, you will see if it works, or if you see a message about needing to update info, or if your account is locked.


For more info and help, please check the following articles from Apple:


1. Please first go through this help article: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2. Use this article to identify real emails from the App and iTunes Stores: Identify legitimate emails from the App Store or iTunes Store - Apple Support


3. You can also verify charges using this help article and checking your purchase history and subscriptions: If you see 'itunes.com/bill or an unfamiliar charge on your statement - Apple Support


4. Also check where your Apple is signed in: Check your Apple ID device list to see where you're signed in - Apple Support


5. If necessary, check your account using this article: If you think your Apple ID has been compromised - Apple Support


Cheers.

Posted on Nov 5, 2021 4:49 PM

2 replies
Question marked as Best answer

Nov 5, 2021 4:49 PM in response to Lawman224


Hello Lawman224,


Thanks for asking the Apple Support Communities about an email stating your account was locked. We're happy to shed light on this.


Yes, these are phishing attempts, as Apple does not send these types of emails out. To be safe, ensure you do not click any links in emails you are suspicious about, and instead go directly to AppleID.apple.com or iCloud.com directly by typing them in to your browser. When you log in, you will see if it works, or if you see a message about needing to update info, or if your account is locked.


For more info and help, please check the following articles from Apple:


1. Please first go through this help article: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2. Use this article to identify real emails from the App and iTunes Stores: Identify legitimate emails from the App Store or iTunes Store - Apple Support


3. You can also verify charges using this help article and checking your purchase history and subscriptions: If you see 'itunes.com/bill or an unfamiliar charge on your statement - Apple Support


4. Also check where your Apple is signed in: Check your Apple ID device list to see where you're signed in - Apple Support


5. If necessary, check your account using this article: If you think your Apple ID has been compromised - Apple Support


Cheers.

I recently received an email that said my Apple account was locked

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