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Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.

Why does my phone show this message and what do i need to do!!! Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.



iPhone XS Max, iOS 14

Posted on Nov 5, 2021 2:21 AM

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Question marked as Best reply

Posted on Nov 5, 2021 2:29 AM

This is mostly battery replaced by a 3rd party,

Read here => About genuine iPhone batteries - Apple Support


You will see a notification on your lock screen for the first 4 days that you use your device, and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > Battery > Battery Health.

2 replies
Question marked as Best reply

Nov 5, 2021 2:29 AM in response to Msdankoly

This is mostly battery replaced by a 3rd party,

Read here => About genuine iPhone batteries - Apple Support


You will see a notification on your lock screen for the first 4 days that you use your device, and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > Battery > Battery Health.

Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.

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