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Iphone wont shut off or open apps

It will not shut off using the button or open any apps. What can I do to fix this,

iPhone 11 Pro Max, iOS 14

Posted on Nov 5, 2021 9:11 AM

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Question marked as Best reply

Posted on Nov 5, 2021 9:26 AM

Try a "forced" restart of your 11 Pro Max, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

2 replies

Nov 16, 2021 5:47 PM in response to ProustGiulio

still won’t shut off. it on Emergency and Medical id with slide to power off . won’t slide due to ((^)) iPhone findable after power off >. I can press the greater symbol, it will then show 6 digit code needed to move forward. I forgot the passcode when Phone started acting a fool and disabled face to unlock. the last detail is the screen is hot and stays lit 24/7.

Iphone wont shut off or open apps

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