Thank you for your reply.
I was hoping that 15.1.1 would address the issue, as the Software Update clearly stated: 15.1.1 Improves dropped call performance on iPhone 12 and iPhone 13. This is exactly what we've been experiencing.
We've updated all of our phones last night, but the issue persists. This morning I was on the call with my bank (Wifi Calling) and the other party was not able to hear me after a few minutes. I had then turned off Wifi completely and connected to a local cell tower (3 bars, LTE), and the issue happened again.
If the issue was related to the local cell tower, then Wifi Calling should still perform okay, as the call is routed via internet. However, the fact that both connections yield the same result leads me to think this is a software/hardware issue with the iPhone 13 Pro.
To add a level of complexity, the issue only occurs in our home. Once we leave the neighborhood the reliability of the call is fine.
Verizon tech support just walks me through the same troubleshooting every time. Reset your house modem, reset your iPhone network settings, and restart everything. They create a troubleshooting ticket, but I never hear about the resolution.
Thanks for reading.
