FaceTime Audio WiFi Calls

Hello All


How to force FaceTime to use WiFi by default for making and receiving audio and video calls?

I am using MacBook Pro Mid 2015 with macOS Monterey. I have WiFi Calling enabled on both my MBP, and iPhone X with iOS 15.1. It appears random when using WiFi or cellular, but I have poor cellular connection, and want to always use WiFi.


Cheers!


Paul

MacBook Pro Retina

Posted on Nov 5, 2021 10:52 AM

Reply
2 replies

Nov 6, 2021 12:15 PM in response to PaulIrving

Hello Paul,


We'd like to help go over what you are noticing and figure out how to help.


In order to get this resolved, we'll want to clarify any steps you've tried already.


Wi-Fi is a requirement to use calls with your Mac as explained here Make and receive calls on your Mac, iPad, or iPod touch Make sure when you wan to use your Mac for calls you have a strong Wi-Fi connection.


Make a call with Wi-Fi Calling and use the steps here to add your Mac.


Trying this process again may help.


Cheers.


Nov 6, 2021 12:34 PM in response to Eric--F

Hello Eric:


Thanks for the help. Let me first state that WiFi Calling is enabled on all devices, iPhone X with iOS 15.1, Apple Watch with watchOS 8.1, and Mid-2015 MCP with macOS 12.0.1 Monterey. I have Verizion as my cell service, and my iPhone left top screen displays "VZW Wi-Fi" which indicates that WiFi calling feature is enabled.


Prior to upgrading the macOS Monterey 12.0.1, I was using Big Sur, and WiFi calling worked 90% of the time. Now, it rarely works.


FIY, "Make a call with Wi-Fi Calling" with the FaceTime app in macOS Monterey does not follow. The FaceTime app was changed/Upgraded. I can not longer find where I can manually enter a phone number, there isn't an Audio Call option any longer. When I try to call any contact, it always connects and makes the call "using iPhone" and does not use WiFi connection.


I get poor cellular connection where I live, which is why I prefer to use WiFi calling. My WiFi signal strength is great, and do not have issues with connecting to the internet.


I really want to know if there is a way to force WiFi calling in liue of cellular when using either my iPhone, or MCP.


This issue is starting to make me regret upgrading to macOS Monterey.


Thanks!


Paul

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FaceTime Audio WiFi Calls

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