You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to upgrade my computer OS X EI Capitan (2009 version)

How to upgrade my computer OS X El Capitan, I have not been able to open or download certain documents.




iMac, OS X 10.11

Posted on Nov 5, 2021 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2021 5:35 PM

vivette225 Said:

"How to upgrade my computer OS X EI Capitan (2009 version): How to upgrade my computer OS X El Capitan, I have not been able to open or download certain documents."

-------


Get High Sierra, if an Option:

Verify Compatibility:

If incompatible, this is because your Mac does not meet the hardware requirements to use High Sierra.

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down


then...


II. Compare the Results:

See if the Model you found is shown here:

1 reply
Question marked as Top-ranking reply

Nov 5, 2021 5:35 PM in response to vivette225

vivette225 Said:

"How to upgrade my computer OS X EI Capitan (2009 version): How to upgrade my computer OS X El Capitan, I have not been able to open or download certain documents."

-------


Get High Sierra, if an Option:

Verify Compatibility:

If incompatible, this is because your Mac does not meet the hardware requirements to use High Sierra.

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down


then...


II. Compare the Results:

See if the Model you found is shown here:

How to upgrade my computer OS X EI Capitan (2009 version)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.