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User profile for user: wendellexis07
wendellexis07 Author
User level: Level 1
8 points

iOS 15 Update

Hello, may I ask why can't I update my iphone SE 1st gen to ios 15? I already donwloaded its data but when I'm trying to Install it, it fails and shows that an error has occurred. I've tried this many times but the same problem as well. Can you please help me with this? Thank you!

iPhone SE, iOS 14

Posted on Nov 6, 2021 12:38 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
412,034 points

Posted on Nov 6, 2021 12:40 AM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
412,034 points

Nov 6, 2021 12:40 AM in response to wendellexis07

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


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iOS 15 Update

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