The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello! I try signing in, but the app does not move change screen when I hit the login icon. Any ideas how to log into the app?
iPhone 13 Pro
After uninstalling the app:--> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support.
When done, force restart your iPhone using these instructions:--> Force restart iPhone – Apple Support.
Then re-download/re-install the app.
Regards
Giulio
I suggest that you contact Torrid developer team and ask them, using these instructions:--> How to contact an app developer – Apple Support (UK)
Regards
Giulio
I contacting Torrid and they advised to delete app, clean memory and reinstall. How do I clean the memory?
Torrid App Sign in
