iCloud security questions

iCloud is saying I do not have enough information to change my security questions. How do I fix this? I have logged in with my username and ID but it keeps saying I do not have enough information.

Windows, Windows 10

Posted on Nov 6, 2021 7:26 AM

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1 reply

Nov 6, 2021 8:28 AM in response to cmf5449

if it was Mac and you don't know answers for three respective questions , date of birth then the secondary authentication can be converted into two factor authentication .

But your profile shows using window10 and in window computers 2FA can never be signed in .

In any case if credit card details were added in the secondary authentication , then revealing the details of credit card to apple support advisors can help to access the account Contact Apple for support and service - Apple Support

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iCloud security questions

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