The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’ve been authorized to return a recently purchased MacBook Pro. I was directed to the check to learn how to reset the device back to factory settings before shipping. I want to set up a chat to do this .
This procedure is considered simple enough that most consumers can successfully remove their information without assistance.
What to do before you sell, give away, or trade in your Mac - Apple Support
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Return of MacBook Pro
