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Q990 Author

Level 1

4 points

Not able to download software

Not able to download software version

iPhone 6s, iOS 14

Posted on Nov 6, 2021 10:03 AM

Top-ranking reply

Demo

Level 10

166,621 points

Posted on Nov 6, 2021 10:14 AM

Take a look at this.

If your iPhone, iPad or iPod touch won’t update - Apple Support

If none of the stores in the support article help, you need to post back with details. I’m also assuming that the phone that you are trying to update is an iPhone 6s and not an iPhone 6.

You may also want to read this.

Updating iOS: common issues and solutions - Apple Community

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