kason193 Author

Level 1

4 points

Nothing is working for my Face ID and I need help ASAP

What can I do to get my Face ID to work. It says something abt my TrueDepth camera. I want help asasp

iPhone XS Max, iOS 14

Posted on Nov 6, 2021 4:37 PM

Reply

Top-ranking reply

Level 9

52,019 points

Posted on Nov 6, 2021 5:17 PM

as the related article you came here from tells you..

What to do next

Update your iPhone or iPad to the latest version of iOS or iPadOS.
If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.

View in context

Similar questions

1 reply

Top-ranking reply

Level 9

52,019 points

Nov 6, 2021 5:17 PM in response to kason193

as the related article you came here from tells you..

What to do next

Update your iPhone or iPad to the latest version of iOS or iPadOS.
If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Nothing is working for my Face ID and I need help ASAP

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up