hearing
I cannot hear well on my iPhone 12 ringing or someone talking to me. My granddaughter says there is something wrong with it
iPhone 12 Pro Max, iOS 15
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See the troubleshooting steps here, If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
If that does not help, use the Get Support link at the top of the page to contact Apple Support for help. If you have an Apple Store close by, make a Genius Bar appointment and have the device checked.