Itunes: cannot manage payments

When I click on iTunes/windows on 'manage payments' nothing happens.

If I try the same on appleid site, I'm only given the choice to change from credit card to PayPal.

No way to remove payment method or change credit card


Any help will be greatly appreciated



Posted on Nov 7, 2021 3:53 AM

Reply
2 replies

Nov 8, 2021 7:30 AM in response to guy_c

Hello guy_c,


It sounds like you are experiencing issues managing your form of payment. We understand how important this is to you and we are here to help.


This article may be able to help: Change, add, or remove Apple ID payment methods


If the issue persists, can you provide a few more details? Which devices and OS versions are you currently using? Are you experiencing the same thing on multiple devices? Also, when did you first notice this?


Cheers!

Nov 8, 2021 3:17 PM in response to 1ssmith

I am also having this problem (and it will not let me verify my billing information, nothing happens when i click that when trying to buy something). I am able to change information on the website and it does seem to update itunes but still does not let me verify billing info and does not do anything when i click "billing information" or "Manage payments" in accounts. I am running windows 7. itunes is up to date. I have restarted itunes and my computer. I have removed and edited the payment method from the website and it changes nothing. I cannot make purchases because of this issue. I imagine the original poster may be having the same issue.

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Itunes: cannot manage payments

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