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i was using a gift card for my itunes purchases, and the last time i checked the amount it looked like a lot more lesser than how much it was supposed to be. so i searched up for it and found out that recent phone changings can cause that. i did change my phone. how can i get a repayment? thank you
iPhone 11, iOS 14
Thank you for letting us know.
As we are all Apple users, like yourself, in this discussion community, we have no access to your records.
Seems it may be best to speak with someone at iTunes who may have access to your account details.
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
See if you can select a chat session or a phone call.
Or
There is a "Get Support" link to Apple at top right on this discussion page.
Or
See a list of Apple phone numbers around the world
https://support.apple.com/en-us/HT201232
Or
If your country is not listed:
Apple Assistance:
Choose your country or region:
https://support.apple.com/choose-country-region
Hope something here will help you get your account balance sorted out :-)
Thank you for letting us know.
As we are all Apple users, like yourself, in this discussion community, we have no access to your records.
Seems it may be best to speak with someone at iTunes who may have access to your account details.
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
See if you can select a chat session or a phone call.
Or
There is a "Get Support" link to Apple at top right on this discussion page.
Or
See a list of Apple phone numbers around the world
https://support.apple.com/en-us/HT201232
Or
If your country is not listed:
Apple Assistance:
Choose your country or region:
https://support.apple.com/choose-country-region
Hope something here will help you get your account balance sorted out :-)
Hi, and welcome to the Apple Community.
Apple Support have an article with the steps to follow for claiming a refund.
(Refund eligibility might vary by country or region.)
Request a refund for apps or content that you bought from Apple
https://support.apple.com/en-au/HT204084
Hope this helps :-)
I have already tried doing that but the problem is i dont have any item or app to ask for a refund. The money in the gift card has been lost without me spending it.
itunes money lost
