I need help with downloading apps
Every time I Try to download a app he keeps taking me to the billing information and every time I put in my password in my username it keep take me back to the billing information
iPhone 6s, iOS 13
Question marked as
User profile for user:
Sharon_419
User level:
Community Specialist
Hi lashanda209,
Thank you for using the Apple Support Communities! We understand you're being prompted to enter your billing details while trying to download applications. We'd like to help.
If you have a payment method on file, you'll want to update it. If you don't have a payment method on file yet, you'll want to add one to your account and ensure your billing details are filled it accurately too.
Change, add, or remove Apple ID payment methods
Payment methods that you can use with your Apple ID
Don't worry. If you're downloading free applications, you won't be charged. The iTunes & App Store just requires a payment method on file at times.
Best regards.