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User profile for user: Erica0111
Erica0111 Author
User level: Level 1
4 points

my phone

my phone wont open apps ans the side button doesnt work. what do i do??

iPhone 11, iOS 15

Posted on Nov 7, 2021 10:12 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
196,407 points

Posted on Nov 7, 2021 10:17 PM

Erica0111 Said:

"my phone: my phone wont open apps ans the side button doesnt work. what do i do??"

-------


Troubleshooting a Frozen iPhone:


Try the Tips at these Apple Support Links:





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User profile for user: TheLittles
TheLittles
User level: Level 10
196,407 points

Nov 7, 2021 10:17 PM in response to Erica0111

Erica0111 Said:

"my phone: my phone wont open apps ans the side button doesnt work. what do i do??"

-------


Troubleshooting a Frozen iPhone:


Try the Tips at these Apple Support Links:





Reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,892 points

Nov 7, 2021 10:15 PM in response to Erica0111

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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my phone

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