I need to associate a device

I have earlier today had an unsatisfactory exchange with an Apple care person in pursuit of getting Microsoft 365 subscription working on a third computer. I am now trying to fix a problem with my computer not being 'associated' with my iTunes account. How do I add a device, I can only find instructions to remove them - I need five devices to be able to download purchase or subscription content.

Posted on Nov 8, 2021 3:55 AM

Similar questions

iTunes account How do I authorize/add a new device to my iTunes account-specifically a Mac Book Air? I have gone to my account settings, but it is only giving me the option of removing devices, not adding. Thanks for the help!
619 2
Linking i-pad to Microsoft account I have an I-pad that has historically been happily associated with my MS 365 account. I recently had to change my e-mail address & the I-pad has lost the association. Can’t use speaker note in .ppt etc. I’m being offered the option of taking out a new subscription & on attempting to ‘Restore Previous Purchase’, it say Not subscription associated with this device’ Hmm... Microsoft chat unable to help, referred me to accounts who are uncontactable. Any thoughts?
477 8
can't associate new device to my Apple account since I already have 10 devices I just bought a new iPhone and turns out I can't associate the device to my Apple account since I already have 10 devices. There are 2 devices no longer in use, and in which I signed out already but still they don't show as "Removable". This is a serious (and useless) limitation that is preventing me to do things like download music in my new iPhone and I need to wait 28 days? Is there any workaround please?
307 1

1 reply

turingtest2

Level 10

278,263 points

Nov 8, 2021 12:34 PM in response to ElephantandCastle

See Authorization vs. association - Apple Community. Association typically occurs when you download past purchases to an iOS device or computer. Is the computer in question a Mac?

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need to associate a device

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up