Freezing Problem

Does anyone else get this problem on there iPhone, once your on a app sometimes it freezes and you don’t know how to unfreeze it? it just froze 😂, please give me a solution. in the picture below it froze as you can tell.

iPhone XR, iOS 15

Posted on Nov 8, 2021 4:37 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 4:45 AM

Two troubleshooting steps to try:


A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 8, 2021 4:45 AM in response to edr-dz

Two troubleshooting steps to try:


A "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

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Freezing Problem

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