Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Systems Preferences won't complete loading

I have a new Macbook Pro and my System Preferences won't complete loading. I've had the computer on and connected to the internet for about 12 hours and I continue seeing the spinning dashed lines under System Preferences.

MacBook Pro 15″, OS X 10.11

Posted on Nov 8, 2021 6:01 AM

Reply
Question marked as Best reply

Posted on Nov 8, 2021 6:44 AM

Dmcevoy wrote:

I have a new Macbook Pro and my System Preferences won't complete loading. I've had the computer on and connected to the internet for about 12 hours and I continue seeing the spinning dashed lines under System Preferences.


Hmmm...



Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test.



No resolve—

Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive



https://support.apple.com/guide/mac-help/use-macos-recovery-on-an-intel-based-mac-mchl338cf9a8/mac


2 replies
Question marked as Best reply

Nov 8, 2021 6:44 AM in response to Dmcevoy

Dmcevoy wrote:

I have a new Macbook Pro and my System Preferences won't complete loading. I've had the computer on and connected to the internet for about 12 hours and I continue seeing the spinning dashed lines under System Preferences.


Hmmm...



Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test.



No resolve—

Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive



https://support.apple.com/guide/mac-help/use-macos-recovery-on-an-intel-based-mac-mchl338cf9a8/mac


Systems Preferences won't complete loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.