apple care

I have apple care and it says that we can not make a claim

iPhone 13 Pro

Posted on Nov 8, 2021 7:20 AM

Top-ranking reply

MrHoffman

Community+ 2025

Level 10

145,055 points

Posted on Nov 8, 2021 7:23 AM

jax184 wrote:

I have apple care and it says that we can not make a claim

We’re other users like you, not Apple.

We have no access to your Apple ID and AppleCare info.

We don’t know the details of whatever happened or didn’t happen here.

You’ll need to discuss this with Apple.

View in context

Similar questions

1 reply

Top-ranking reply

MrHoffman

Community+ 2025

Level 10

145,055 points

Nov 8, 2021 7:23 AM in response to jax184

jax184 wrote:

I have apple care and it says that we can not make a claim

We’re other users like you, not Apple.

We have no access to your Apple ID and AppleCare info.

We don’t know the details of whatever happened or didn’t happen here.

You’ll need to discuss this with Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple care