blurry videos when sent
my partner & i just got the iphone 13 pro max & when we send videos, they’re sent horribly. low quality. but on the phone where the video is originally taken it comes out good. why is that? how do we fix it?
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User profile for user:
Erica_S1
User level:
Community Specialist
Hey there ksalcidoxx,
We understand you're experiencing an issue with videos sending in low quality, and we'd like to see if we can assist.
To get started, head to Settings > Messages, and check if Low Quality Image Mode is enabled.
If so, try disabling it, restart your iPhone, then try sending a video again.
We hope this helps.