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Unable to play purchased songs on a PC, but can on a Mac?

I've been having trouble listening to an a complete album I purchased from iTunes. It was one of those pre-order deals where they released a few of the tracks ahead of time, and then released the rest of them on the "release" date.


On my Mac.... everything works fine. I am able to play all 10 tracks without issue


On my PC, the story is a bit different. The three tracks which were made available ahead of time no longer play. The remaining 7 which were downloaded to my computer on the release date work perfectly fine. When I try to play those initially available 3 tracks, I get an authorization error saying the computer isn't authorized -- even though the computer *is* authorized. I looked at the file info for those three songs, and it shares the same authorization information (account, etc.) as the other tracks. I tried deauthorizing and re-authorizing my PC, but that didn't seem to help anything.


Both computers are linked to the same AppleID account, so I'm not quite sure what's going on.


Thoughts?

Mac Pro, macOS 12.0

Posted on Nov 8, 2021 9:59 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 2:47 PM

That is usually a sign that the music files got corrupted somehow. Delete the 3 tracks on your PC and then redownload them.

Redownload music - Apple Support


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Unable to play purchased songs on a PC, but can on a Mac?

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