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Switching to loudspeaker on a phone call

When making a call, after the call has connected. I press the speaker button, the screen goes blank then comes back on, it does this each time I press the speaker button. After about three times it works and I can talk and hear hands free. Anyone else experiencing this. It’s an iPhone 12 Pro on IOS 15.1?

iPhone 12 Pro

Posted on Nov 8, 2021 11:57 AM

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Question marked as Best reply

Posted on Nov 9, 2021 11:27 AM

This issue is only from the update to IOS 15.1. There was no issue before this update.

3 replies

Nov 9, 2021 11:11 AM in response to Tim800

Hey Tim800,


It appears that you're having a problem using the speakerphone while on a phone call. When you try to switch to the speaker, the screen goes blank a few times before you're able to tap the setting. We're glad to glad to provide assistance.


Restart your iPhone - Apple Support -- See if restarting your iPhone resolves the issue. 


If it doesn't, find someone who's willing to test this with you. Remove any case and/or screen protector. Call the other party and use the receiver for a bit. When you pull your iPhone away from your ear, does the screen still flicker? If it does, Force restart iPhone - Apple Support. Once you're back to Home Screen, call the other party again and test.


Let us know how that goes.


All the best.

Switching to loudspeaker on a phone call

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