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Account has been locked

My account has been locked and even though I have changed my email address, Apple still sends the directions for unlocking the device. I have been retired five years and that account is dead.


I also tried the security questions. I am asked for my birthday. I type in my birthday and I am told that it is wrong. I know when my birthday is!


I need my phone account unlocked.


[Email Edited by Moderator]

iPhone 7, iOS 12

Posted on Nov 8, 2021 6:31 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 6:33 PM

User to user support forum.

You need to contact Apple Support

1 reply

Account has been locked

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