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My account has been locked and even though I have changed my email address, Apple still sends the directions for unlocking the device. I have been retired five years and that account is dead.
I also tried the security questions. I am asked for my birthday. I type in my birthday and I am told that it is wrong. I know when my birthday is!
I need my phone account unlocked.
[Email Edited by Moderator]
iPhone 7, iOS 12
User to user support forum.
You need to contact Apple Support
User to user support forum.
You need to contact Apple Support
Account has been locked
