You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to verify this device are genuine

how to verify this device are genuine

iPhone 11 Pro Max

Posted on Nov 8, 2021 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2021 8:24 PM

You device, iPhone 11 Pro Max, is genuine. Your iPhone is unable to determine whether the display (Screen) is genuine or not. Did you just buy this iPhone 11 Pro Max or did you have any repairs done recently on it? Perhaps the previous owner repaired the display and replaced it with a third - party display.

You will continue to see that notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > General > About


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 8, 2021 8:24 PM in response to Arcega1424

You device, iPhone 11 Pro Max, is genuine. Your iPhone is unable to determine whether the display (Screen) is genuine or not. Did you just buy this iPhone 11 Pro Max or did you have any repairs done recently on it? Perhaps the previous owner repaired the display and replaced it with a third - party display.

You will continue to see that notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings > General > About


Axel F.

How to verify this device are genuine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.