displaying wrong text amount

Ever since my update my message app has been displaying a different amount of unread messages from my home screen than my actual inbox. Do anyone know how to fix this problem? I’ve attached pictures below.

iPhone 12, iOS 15

Posted on Nov 8, 2021 11:29 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 5:37 PM

Hello nene80,


Thank you for posting in the Apple Support Communities. We'd like to help resolve this notification issue with the Messages app.


For this issue, we recommend following steps 1-3 in the Apple Support article below. Closing then reopening the Messages app, restarting your iPhone, and checking for updates can help resolve many unique issues.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If you see a new iOS 15 update available, be sure to back up your data to iCloud or to a computer, first.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Nov 9, 2021 5:37 PM in response to nene80

Hello nene80,


Thank you for posting in the Apple Support Communities. We'd like to help resolve this notification issue with the Messages app.


For this issue, we recommend following steps 1-3 in the Apple Support article below. Closing then reopening the Messages app, restarting your iPhone, and checking for updates can help resolve many unique issues.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If you see a new iOS 15 update available, be sure to back up your data to iCloud or to a computer, first.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If this concern continues after taking the steps above, our resolution is to contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

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displaying wrong text amount

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