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Hello, how long does the refund process usually take? Because my status claim already shows that my refund request was accepted, but the money still does not add up to the amount I refund in my bank account. Thankyou

Hello, how long does the refund process usually take? Because my status claim already shows that my refund request was accepted, but the money still does not add up to the amount I refund in my bank account. Thankyou

iPhone 11, iOS 15

Posted on Nov 9, 2021 6:59 AM

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Question marked as Best reply

Posted on Nov 26, 2021 5:27 PM

I still Haven’t got the answer to my question. How long is the refund process how long does it take for your money to be credited back to your bank card

5 replies

Nov 26, 2021 5:37 PM in response to geneva41

From the article below.


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



How long refunds from the App Store or other Apple services take.  

Nov 9, 2021 7:25 AM in response to adzrizal01

Refund for what?


To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084


After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:


- Store credit (e.g., Apple ID balance): up to 48 hours

- Mobile phone billing (payment through your phone service carrier): Up to 60 days

- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.


For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.


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Apple Pay

From the document: Send, receive, and request money with Apple Pay --> https://support.apple.com/HT207875

--> How to cancel or dispute a payment

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


However, the document above seems to be specifically referring to Apple Pay Cash payments and not regular Apple Pay. This next document may instead apply for regular Apple Pay refunds: How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904

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Apple Store --> Refunds - https://www.apple.com/shop/help/returns_refund


Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:


If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Refunds on products purchased from Apple using an Apple Gift Card (or previous generations of Apple gift cards) will be issued to you as an Apple Gift Card by email. If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you.

Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.


Hello, how long does the refund process usually take? Because my status claim already shows that my refund request was accepted, but the money still does not add up to the amount I refund in my bank account. Thankyou

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