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2016 Macbook Pro 15 Inch Battery Condition

I have the MacBook as stated above. Its used daily. I'm now getting a battery condition service recommended warning. The number of battery cycles is only 270 well below the maximum cycle count of 1000 stated by Apple here https://support.apple.com/en-gb/HT201585


Do you think I have a case with Apple to replace the battery.

Posted on Nov 9, 2021 8:31 AM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 8:33 AM

mrwrighty wrote:

I have the MacBook as stated above. Its used daily. I'm now getting a battery condition service recommended warning. The number of battery cycles is only 270 well below the maximum cycle count of 1000 stated by Apple here https://support.apple.com/en-gb/HT201585

Do you think I have a case with Apple to replace the battery.


Sure you can get your battery replaced.


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


see if you qualify here: https://support.apple.com/15-inch-macbook-pro-battery-recall

4 replies
Question marked as Top-ranking reply

Nov 9, 2021 8:33 AM in response to mrwrighty

mrwrighty wrote:

I have the MacBook as stated above. Its used daily. I'm now getting a battery condition service recommended warning. The number of battery cycles is only 270 well below the maximum cycle count of 1000 stated by Apple here https://support.apple.com/en-gb/HT201585

Do you think I have a case with Apple to replace the battery.


Sure you can get your battery replaced.


Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


see if you qualify here: https://support.apple.com/15-inch-macbook-pro-battery-recall

Nov 9, 2021 8:54 AM in response to mrwrighty

mrwrighty wrote:

So the 1000 cycles are only relevant if I never charge it and never use it. At the rate you say, it would be impossible to reach 1000 cycles.


The point is you have an expected 1000 cycle count, does not guarantee you will reach it.


Batteries can fail at anytime, If you are under warranty it will be replaced—

https://support.apple.com/my-support



If you do not qualify for the extend service program—Take it in for service

https://support.apple.com/15-inch-macbook-pro-battery-recall


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country

2016 Macbook Pro 15 Inch Battery Condition

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