Trade in device timeline

My trade in box is expected to deliver to my address between Nov 17- 23

However, I am traveling and won’t be available at my home until December 20th. Is there a way I can get the trade in box before plz ?

thanks

Tabish

iPhone 12 Pro Max

Posted on Nov 9, 2021 12:40 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2021 9:49 AM

Hello tabish1987,


We see you have some questions about the Apple Trade-in process, and we can help out.


This page here has a good deal of info, including a helpful Frequently Asked Questions (FAQs) section: Apple Trade In


In the FAQs section it'll note the following: "Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value."


If you may not be home until late December, you may need to re-initiate the trade-in around that time. You can also opt to trade the device in to a local Apple Store, if possible: Find Locations


If you're trading it in as part of the process to receive credit off of a purchase, instead of a gift card, then you may wish to reach out to Apple's sales specialists: Contacting Apple

Be sure to choose your country from the dropdown box at the top, if it presents itself, to get the most accurate contact info for your region.



Cheer.s

1 reply
Question marked as Top-ranking reply

Nov 10, 2021 9:49 AM in response to tabish1987

Hello tabish1987,


We see you have some questions about the Apple Trade-in process, and we can help out.


This page here has a good deal of info, including a helpful Frequently Asked Questions (FAQs) section: Apple Trade In


In the FAQs section it'll note the following: "Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value."


If you may not be home until late December, you may need to re-initiate the trade-in around that time. You can also opt to trade the device in to a local Apple Store, if possible: Find Locations


If you're trading it in as part of the process to receive credit off of a purchase, instead of a gift card, then you may wish to reach out to Apple's sales specialists: Contacting Apple

Be sure to choose your country from the dropdown box at the top, if it presents itself, to get the most accurate contact info for your region.



Cheer.s

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trade in device timeline

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.