You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi can I please ask if I can not update my phone using data?

Hi can I please ask if I can not update my phone using data?

Using iPhone

Posted on Nov 9, 2021 3:41 PM

Reply
4 replies

Nov 10, 2021 6:49 AM in response to Ndzimzo

You can only update with a data plan if your phone is capable of using 5G. See this document --> Use 5G with your iPhone - Apple Support


Click on a link below for full instructions about how to update with wi-fi or using a computer if you cannot use 5G, and for general update instructions.


Update your iPhone, iPad, or iPod touch. Click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

Hi can I please ask if I can not update my phone using data?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.