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Why can’t I purchase in game items

Why can’t I purchase in game items

Posted on Nov 10, 2021 3:04 AM

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Posted on Nov 10, 2021 4:22 AM

I can’t purchase in-game products. I am able to update the App. I don’t get it, yesterday I purchase something from the game using a gift card and today tried again on a different device and it’s being a problem child, thanks for the quick response

2 replies

Nov 10, 2021 3:15 AM in response to Mesx7828

See this support article:--> If you can’t download or update apps on your iPhone or iPad - Apple Support


If the issue persists, check:

Settings>Screentime>Content&Privacy Restrictions>Itunes&AppStore Purchases... the first 3 options MUST be set to "Allow". When done, restart your iPhone.


If the issue still persists, please contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Why can’t I purchase in game items

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