iCloud payment not working

I have registered my card for payments. Now all of a sudden it will not accept any payments. I am unable to deregister the card and reregister it as it states I am with subscription. Please can someone tell me if the system is down or what the issue is as it worked fine yesterday and today it isnt working.

iPhone 11, iOS 15

Posted on Nov 10, 2021 4:52 AM

Reply
1 reply

Nov 11, 2021 7:26 AM in response to NitroCide

Hi NitroCide,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with payment for iCloud. We're happy to provide some information to assist.


We recommend starting with the steps here: Change, add, or remove Apple ID payment methods

Specifically the section that states:


"If you can't edit your payment information


Try updating to the latest version of iOS or iPadOS or macOS.


If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID."


Should you need to cancel a subscription the steps here will help: How to cancel a subscription from Apple


If you continue to have any issues, contact Apple Support directly here: Contact Apple Support



Best!

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iCloud payment not working

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