Help with iPhone XR in recovery mode

My phone randomly shut off while I was using it and showed me the screen saying I need to restore it. I followed the intersections online for my iPhone XR and now the apple logo comes and goes every 5 seconds but it doesn't turn on and my laptop is not recognizing that my iPhone is connected. What should I do now?

iPhone XR, iOS 15

Posted on Nov 10, 2021 1:15 PM

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1 reply

Nov 11, 2021 10:45 AM in response to thesidewalks

Thanks for reaching out, thesidewalks.


It looks like you were following the steps in If you see the Restore screen on your iPhone, iPad, or iPod touch, but you're still unable to reinstall the iOS software. We can help.


We want to be sure that you are not missing any part of step number 2 in the above article, as it will determine whether or not your device is seen by your computer. If you've followed those steps and are still having trouble, try using a different cable or USB port to connect your iPhone. If there still isn't any improvement, your best bet is to Contact Apple for support and service.


Hope that helps.


Take care.

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Help with iPhone XR in recovery mode

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