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Why is iTunes for Windows downloading photos from OneDrive?

Whenever I open the iTunes for Windows app on my PC, Windows notifies me that iTunes is downloading files from my OneDrive account. This happens automatically -- iTunes does not ask my permission or notify me that it's going to access my OneDrive.


Specifically, iTunes is downloading pictures in OneDrive's photos folder. To be clear: these photos were not imported into my iTunes library. iTunes should not know or care about their existence.


I have OneDrive set to keep these photos in the cloud exclusively with no copy on my hard drive. However, iTunes is prompting OneDrive to download copies of all of them onto my hard drive.


This boggles my mind for two reasons:


1.) Why does iTunes care if my OneDrive photos are stored on my hard drive? Again, these are not shared with iCloud or my iTunes library and logically should not be connected in any way with iTunes.


2.) Regardless of the reason iTunes wants to access these files, shouldn't it ask my permission before doing so? What right does Apple have to access photos that I have purposefully not added to my iTunes library or iCloud account? (This behavior might actually qualify iTunes as malware.)


I have the option to cancel the downloads, but as soon as I restart iTunes the downloads begin again.


I'm not the only person who's experienced this problem. The OneDrive forum has hundreds of complaints about the same thing. The MicroSoft (MS) moderators point out the problem is with iTunes, not OneDrive. I suppose you could argue MS has a responsibility to block iTunes' malicious behavior, but Apple has a responsibility to not engage in malicious behavior in the first place.


Here's a screenshot:


Posted on Nov 10, 2021 2:03 PM

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Posted on Nov 11, 2021 8:06 AM

To clarify, the photos being downloaded by iTunes are not from my iPhone's camera roll, not photos I imported into iTunes, and not photos that are or should be stored in iCloud. They're old photos taken by digital cameras that I imported into OneDrive. Thus, they should be stored exclusively in OneDrive. They should have zero association with any Apple product or service. There is literally no reason iTunes should even know they exist, let alone need to access them.


Also, for the record, I do have iCloud set to download photos to my PC. But that doesn't explain my problem. That setting causes iCloud to download photos from my iPhone into a "iCloud Photos" folder on my hard drive. When that happens (i.e. when iCloud downloads photos from my iPhone to a specified folder on my PC) it makes total sense. But that's not the issue I'm describing. Again, I'm talking about iTunes downloading photos not from my phone, but from non-associated OneDrive folders.



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Question marked as Top-ranking reply

Nov 11, 2021 8:06 AM in response to Atomic_Monkey

To clarify, the photos being downloaded by iTunes are not from my iPhone's camera roll, not photos I imported into iTunes, and not photos that are or should be stored in iCloud. They're old photos taken by digital cameras that I imported into OneDrive. Thus, they should be stored exclusively in OneDrive. They should have zero association with any Apple product or service. There is literally no reason iTunes should even know they exist, let alone need to access them.


Also, for the record, I do have iCloud set to download photos to my PC. But that doesn't explain my problem. That setting causes iCloud to download photos from my iPhone into a "iCloud Photos" folder on my hard drive. When that happens (i.e. when iCloud downloads photos from my iPhone to a specified folder on my PC) it makes total sense. But that's not the issue I'm describing. Again, I'm talking about iTunes downloading photos not from my phone, but from non-associated OneDrive folders.



Nov 12, 2021 4:24 PM in response to turingtest2

I need to correct something I'd written earlier... I mistakenly believed hitting "Cancel" during the download would cancel only one file at a time. I was wrong. I just tested it again and it canceled the entire queue... Which I suppose means my problem is solved.


Nevertheless, I'm still curious as to why this is happening in the first place. There is absolutely no reason iTunes should be changing my OneDrive preferences to store local copies of photos that aren't associated with any Apple device or app.


@turingtest 2, my iTunes folder is stored outside of OneDrive.

Nov 12, 2021 1:42 PM in response to turingtest2

That's my iPhone connected to iTunes.


I don't think iTunes is trying to sync photos from my PC to my iPhone. In fact, it's not doing that. It's only downloading the photos from OneCloud onto my hard drive. I never transfers any of them to my iPhone. Nevertheless, if there's a setting for syncing photos from my PC to the iPhone I'd be happy to check to be sure it's not selected. Can you tell me where to find it?


When I click on the photos tab, this is all I see is a noticed about photos in iCloud being synced.




Nov 12, 2021 1:54 PM in response to Atomic_Monkey

I did some more digging and found the following option in the iCloud for PC app. I don't think this is the culprit, but I'll unselect it and see what happens.


There are two reasons I'm skeptical this is the cause of the problem. First, in practice, the only time the iCloud app uploads photos from my PC to iCloud are when I move photos into my PC's dedicated iCloud folder. The iCloud app has never uploaded photos from any other folders. Second, I have the iCloud app running 24/7, so if it really wanted to upload every single photo on my PC, it could do so at any point -- yet it doesn't. The problem I described above occurs only when I open iTunes, suggesting the problem is with the iTunes app, not the iCloud app (though I realize that may be some interoperability between the two).


Nevertheless, I'll try unselecting it to see what happens.




Nov 12, 2021 2:00 PM in response to turingtest2

I checked and do not have an iPod Photo Cache folder within my Pictures folder. (That sounds familiar, so at some point in the past I may have had a folder like that, but I currently don't). Here's a screenshot of showing the iCloud folders installed on my computer. These contain only photos from my iPhone, photos that were shared with me by other Apple users, and photos from my PC that I manually put into them.



Nov 12, 2021 5:54 AM in response to Atomic_Monkey

I want to back up and try to be even more clear about what it is I'm trying to do, and provide a bit more context for the problem:


I'm trying to listen to music on my PC using iTunes. That's it. (Notice that has nothing to do with photos or synching files across devices.)


However, when I open iTunes on my PC to listen to music, iTunes starts downloading photos stored in OneDrive (as illustrated in the screenshots above). In other words, I'm simply trying to listen to the album Purple Rain, but iTunes is insisting on downloading my wedding photos. That makes zero sense.


First of all, iTunes is not a photo managing or viewing tool. Outside of album artwork, iTunes has zero functionality relating to pictures. There's nothing iTunes can do with these photos, so it's not clear why iTunes would want them.


Second of all, as I emphasized above, these particular photos have never been associated with any Apple device or service (i.e. they were not taken with or imported into an Apple device, nor where they stored in or shared with iCloud). Generally speaking, if you want add files to your iTunes library you need to point iTunes to that folder. I'm 100% certain I've never pointed iTunes (or iCloud) at my OneDrive "pictures' folder. iTunes should not know or care that these files exist.

Nov 12, 2021 12:42 PM in response to Atomic_Monkey

In the first shot, where you show a device connected to iTunes, check the Photos tab as shown in the sidebar. Perhaps iTunes thinks it supposed to be syncing photos to the device and is trying to create thumbnails of the files it sees in your photos folder. iTunes isn't OneDrive aware. OneDrive will respond to a request to open a file by downloading it.


tt2

Nov 12, 2021 2:31 PM in response to turingtest2

Thanks for offering some ideas. I appreciate your trying to help.


I think I may have found a way within Windows' security settings to block iTunes from accessing my OneDrive folders. If that works, it will solve my problem. Nevertheless, I'll still be curious as to why this is happening in the first place. There's absolutely no reason why iTunes should insist that I keep local copies of these photos on my hard drive.

Why is iTunes for Windows downloading photos from OneDrive?

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