User profile for user: sokhorncam
sokhorncam Author
User level: Level 1
21 points

Supplied icloud account was unable to unlock this volume

How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume?

Posted on Nov 10, 2021 5:05 PM

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User profile for user: Stevi_S
Stevi_S
User level: Community Specialist

Posted on Nov 11, 2021 11:46 AM

Hi sokhorncam,


Thanks for using Apple Support Communities. We understand you have some questions about unlocking your Mac. We're happy to share some information to help.


If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password


Thanks

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User profile for user: Stevi_S
Stevi_S
User level: Community Specialist

Nov 11, 2021 11:46 AM in response to sokhorncam

Hi sokhorncam,


Thanks for using Apple Support Communities. We understand you have some questions about unlocking your Mac. We're happy to share some information to help.


If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password


Thanks

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Supplied icloud account was unable to unlock this volume

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