Webroot SecureAnywhere Suspicious Activity

Hi I’m using Webroot as my anti virus etc all scans have been fine until today. It has come up that is has detected suspicious activity system folder modified:

/System/Library/LaunchAgents/com.Apple.coreservices.useractivityd.plist

and also system/library/launchAgents/com.apple.printtool.agent.plist

and

system/library/launchAgents/com.apple.systemprofiler.plist


any help would be wonderful as this is my first MacBook so still working out everything.

MacBook Air (2020 or later)

Posted on Nov 10, 2021 6:33 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 8:59 AM

Those are all Apple operating system files. They are on a cryptographically secure, read-only disk image. Any antivirus that even bothers to scan those files at all is just wrong. I suggest you uninstall that software because it does not seem to understand the operating system at a fundamental level.

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5 replies
Question marked as Top-ranking reply

Nov 11, 2021 8:59 AM in response to Ellais

Those are all Apple operating system files. They are on a cryptographically secure, read-only disk image. Any antivirus that even bothers to scan those files at all is just wrong. I suggest you uninstall that software because it does not seem to understand the operating system at a fundamental level.

Nov 11, 2021 5:43 AM in response to Ellais

Ellais wrote:

Hi I’m using Webroot as my anti virus etc all scans have been fine until today. It has come up that is has detected suspicious activity system folder modified:
/System/Library/LaunchAgents/com.Apple.coreservices.useractivityd.plist
and also system/library/launchAgents/com.apple.printtool.agent.plist
and
system/library/launchAgents/com.apple.systemprofiler.plist

any help would be wonderful as this is my first MacBook so still working out everything.



Typically third party Anti-Virus does nothing but add issues and compete directly with Apple’s® own built in Security:

Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN


macOS - Security - Apple https://www.apple.com/macos/security/

Apple Platform Security - Apple https://support.apple.com/guide/security/welcome/web



Nov 11, 2021 10:30 AM in response to Ellais

Here's some food for thought: there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus or security apps on your Mac.  This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is desshoigned solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Nov 11, 2021 7:07 AM in response to Ellais

There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX  Foundation and Permission Limitation. 


The The Built in Security  is all that is required to protect the computer.


Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, to download directly from a respected ASC Contributor, the application Malwarebytes for Mac


It is free or paid for added features. 


Disclaimer: I am not affiliated with nor receive compensation from the Developer.


Run the Application and it should remove the malware / adware. Once done, restart computer and test.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Webroot SecureAnywhere Suspicious Activity

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