iPad update
I tried to update my iPad and shortly after it started the screen went blank and now it won’t power on. It was plugged in during the update. 3 hours later, it still won’t power on. What can I do?
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi
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Connect your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour. Then, while still connected to the Power Adapter, attempt a forced restart of the iPad:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.