Different amounts of available RAM to 2 administrative users on the same computer

If one has CMM installed and depends on that software to Solve issues it may have caused, it would seems that is the Real Source of most issues.

Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. 

Disclaimer: I am not affiliated with nor receive compensation from the Developer.

The application is free or paid from added features. 

Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).

It will take a Snap Shot -  both the hardware and software.

 The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.

This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.

The The Built in Security  is all that is required.

As others have said, the fact that things run more slowly on one account depends directly on what is being used and stuff like login items, launch agents, etc.

You are not running the exact same things.

As suggested already, I recommend running Etrecheck from the affected account and post its report here.

Then we can see if there are things there using extra resources that could be causing the slowdown.

(and, as said, even if cmm did not cause the problem, it is not going to help, quite the opposite; you should get rid of it asap)

CleanMyMac X, The jackpot for harmful software.

A testament to this, the first 600 posting all pointing to the same thing - invitation for disaster.

Remove as per Developers Instructions.

Depending on the extent of the corruption, modifications, deletions of elements of the OS - it maybe necessary to reinstall the OS Post Removal of this software in an attempt to but the OS back to working order

https://discussions.apple.com/search?q=cleanmymac

RAM is not allocated on a User by User basis. It's allocated by the OS to the various processes running on the computer. There is no way to tell the OS that User A should have 3 gigs of RAM and User B have 4. It's just not how it works. Memory management on your Mac is complex and sophisticated. It's designed to use all the RAM available - after all what's the point in having 8 gigs of RAM if you don't use it all?

So forget this RAM twaddle. Your wife's account feels slower. But. not after logging out and back In again. What apps is she using?

If your wife's processes are slower, then RAM is not necessarily the cause of it. You are focusing on only one thing when you should be examining the entire account as to what could be causing it.

Having CMM is not helping and, unless you uninstall it, there is nothing we can do since anything it reports is suspect.

Download, run, and post the results of an etrecheck report; frankly, I do not know if that can separate two user accounts, but it is worth a try. It is an excellent diagnostic tool developed by a longtime contributor here.

www.etrecheck.com

The results from the two accounts will be different.

While there are things that are common - system extensions and launch daemons affect the whole system, some are separate - for example, login items are user-specific, as are "user launch agents".

It may actually be very instructive to run Etrecheck from each user account and post both reports.

We seem to have lost our way and are not Addressed the Real Issue. IMHO

"CleanMyMac" is known and reported extensively on the ASC Forums to be harmful, unless and even creates issues.

That specific suggestion to remove this application as per Developers Instructions - until that is resolved in the interest of good Apple Computer experience and computing.

https://discussions.apple.com/search?q=cleanmymac

What is clear is that my wife's account normally runs much slower than mine when using programs such as Safari, Mail etc. We obviously use different apps whose current allocation of RAM and cache are highlighted in Activity Monitor with our associated usernames.

These are associated with your usernames as they have different caches in each account because you each surf differently. I would wonder what sites your wife has open on her Safari when the problem arises. I have seen performance issues tracked down to stuff running in the background of a Facebook page, for instance.

Try using a different web browser in each account. See what happens.

Andrew_Peace wrote:

Thanks Yer_Man,

Logging out of my account didn't resolve the issue, however logging out of my wife's account and back in again allowed her to access the available RAM. How long this will last is open to question.

As I previously said this has been going on a long time so it appears to me as a relative novice that at some stage we reach a point where my wife's account "refuses" to free up some of the memory it has been temporarily been using with the consequence that when it wants some extra memory for a new process then there is little space left. I hope this sort of makes sense.

Have you completely uninstalled and removed CleanMyMac from your computer? It seems to me that the troubleshooting cannot even start until you uninstall and remove it.

Use of RAM depends on the apps being used - are you saying that both you and your wife have the exact same apps? I would think one of you is using an app that requires more RAM. Also, please note: the new OS versions are set up by default to use all of the RAM available - the reasoning: unused RAM is wasted RAM. And, 8 GB of RAM is about the recommended minimum for the newer OS versions, so I wouldn't be surprised if all of it is being used.

Checking Activity Monitor, as long as it shows green, you are good. There is no need to worry unless it were to show red.

And yes, do uninstall the useless software.

Respectfully disagree.

The amount of Modifications, Alterations, Corruptions and all sorts of other things this Software and rained done on the OS is the Benefits of this softwares actions being experience now.

The advise offered is done as a fellow user to fellow user and on a Volunteer basis. What is done with this advise is up to the receiving user.

It appears CleanMyMac has identified that my wife's account is short of RAM for whatever reason.

Does It happen when you're not logged in?