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Is this article helpfup for iPad battery not charging?

How do you make an iPad charge?

iPad 2, iOS 9

Posted on Nov 11, 2021 7:46 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 8:03 AM

If you already tried (to no avail) ALL the steps provided in the support article that led you here, it might be a battery or other internal component problem but we, just users like you, cannot diagnose that issue remotely.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Nov 11, 2021 8:03 AM in response to bstray1

If you already tried (to no avail) ALL the steps provided in the support article that led you here, it might be a battery or other internal component problem but we, just users like you, cannot diagnose that issue remotely.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Nov 11, 2021 9:20 AM in response to bstray1

These support pages should help with troubleshooting battery charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Is this article helpfup for iPad battery not charging?

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