iPod Touch Not Appearing on iTunes (Windows 10)

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Level 1

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iPod Touch Not Appearing on iTunes (Windows 10)

I can't find a solution. I have an iPod Touch 7th Generation that now no longer appears on my Windows 10 iTunes. I have reinstalled iTunes. I have reset the location and privacy settings on the iPod Touch. When I plug the iPod in it asks to Trust the desktop every time (i've been using this desktop for 5 years). After I say Trust, the iPod appears in the "My PC", but never appears in iTunes. I have temporarily disabled my Norton, and no dice.

Thus my iPod appears on my desktop, but not in iTunes.

Any guidance?

Thanks,

Chris

Houston, TX

Posted on Nov 11, 2021 8:21 PM

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Answer 1

Top-ranking reply

bobjbkln

Level 6

9,979 points

Nov 12, 2021 8:09 PM in response to iGreeley

If your computer doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/en-us/HT204095

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Answer 2

iGreeley Author

Level 1

10 points

Nov 11, 2021 9:31 PM in response to iGreeley

i think that this is a driver issue.

When i plug in my iPod Nano. Everything looks good in Device Manager. The nano appears both in windows explorer and in iTunes.

When I plug in my iPod Touch, the Touch appears in the Device manager. But now under USB Devices there is Apple Mobile Device USB Device with a yellow triangle. This is not there with the iPod Nano.

I have tried to update that driver without effect; unable to.

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iPod Touch Not Appearing on iTunes (Windows 10)

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