How to remove MDM Lock
Hello, I recently reset my iPad because my dad gave it back to me. I have came across the issue of remote management. I can not set up my iPad due to it. Is there any way you can help me?
iPad (6th gen) WiFi
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Hello, I recently reset my iPad because my dad gave it back to me. I have came across the issue of remote management. I can not set up my iPad due to it. Is there any way you can help me?
iPad (6th gen) WiFi
The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.
Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device.
Install or remove configuration profiles on iPad - Apple Support
The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.
Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device.
Install or remove configuration profiles on iPad - Apple Support
Only the organization that manages the iPad can unlock it and release the device.
No, that iPad is remotely managed/restricted by Sorenson Communications and only their IT admin/supervisor can remove that MDM profile, if you're eligible.
Regards
Giulio
How to remove MDM Lock