true depth camera is not functioning
my iphone 10 face id is not working, it says the my true depth camera is not functioning properly. Is there a solution for this?
User profile for user:
MichelleT18
User level:
Community Specialist
Welcome to Apple Support Communities King4u,
Thank you for posting! Sounds like Face ID is not working on your iPhone X, is that right? We see that you're coming from this article: If an alert says Face ID has been disabled on your iPhone or iPad Pro, were you able to complete those steps?
If you are still running into an issue after following those steps, your next option is to visit a local Apple Authorized Service Provider/ Apple Store or reach out to Apple Support for other service options that may be available.
Depending on your region, you may be able to reach out to them here: Get Support.
Have a good one!