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Cannot log In using Apple ID

I Tried to login into app store but it wouldn't let me, saying that my apple id or my password is wrong but neither of them is wrong, so I don't know what to do. I also reseted all my settings, I reebooted my iPhone but none of them worked. I reseted my password but it still wouldn't work. I tried everything and I'm really frustrated. Please help me!!!

iPhone 8 Plus, iOS 14

Posted on Nov 12, 2021 5:49 PM

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Question marked as Best reply

Posted on Nov 12, 2021 6:23 PM

See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *





1 reply
Question marked as Best reply

Nov 12, 2021 6:23 PM in response to vahnirvine

See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *





Cannot log In using Apple ID

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