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I got a new phone because my last one was stolen and it won’t allow me to sign into my iCloud what can I do

I got a new cell phone in the mail because my last one got stolen. When I sign into iCloud it’s saying that it’s sending me a passcode to continue signing in to my phone that I do not have and I’m not receiving a text message on the current phone that I just received to replace my old phone. What can I do to fix this problem

Posted on Nov 12, 2021 8:09 PM

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Question marked as Top-ranking reply

Posted on Nov 12, 2021 8:23 PM

See the 'If you still can't sign in' section in:

Get a verification code and sign in with two-factor authentication - Apple Support


1 reply

I got a new phone because my last one was stolen and it won’t allow me to sign into my iCloud what can I do

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