Unauthorized purchases
How do I put a block on my Apple Pay due to unauthorized purchases?
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kait84 Said:
"Unauthorized purchases: How do I put a block on my Apple Pay due to unauthorized purchases?"
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Two Things:
A. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
And....
B. Modify Your Credentials— ASAP:
With something suspicious as this, consider to perform the following:
- Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option