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Arcade game freezes loading.

Most games on Apple Arcade won’t load into my 4gen Apple TV. They freeze about 20% in. The solutions I see involve deleting and reloading the arcade app. That delete option is gone. Any other ideas before my trial runs out?






Apple TV HD, tvOS 15

Posted on Nov 12, 2021 9:58 PM

Reply
1 reply

Nov 13, 2021 5:01 PM in response to stupidrule

Hello stupidrule,


Welcome to Apple Support Communities. We're happy to help with this trouble you're having with Apple Arcade on the Apple TV. First, we'd like to have to try restarting the Apple TV using the steps here:


Restart Apple TV


You also want to make sure that the tvOS on that device is current. The steps to check, and update if needed are found here:


Update your Apple TV


We look forward to hearing back from you.


Have a great day!

Arcade game freezes loading.

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