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User profile for user: kamrulhasanshourav
kamrulhasanshourav Author
User level: Level 1
4 points

A vertical line shows up on my new apple iPad Pro 2021


I bought an Apple Ipad Pro 2021 M1 Chip, Wifi Version with 256 GB Storage.


I have used it around 8 days and now today I have seen a line shows up top to bottom on my ipad screen. It was available for few munites and then disappeared. After 5 minutes the line again appears and it was there for few munites and then again disappeared. So totally it was there for 4/5 times and disappeared.


I still have 2 days of replacement warranty, so should i replace it from seller for this cause? Is it something related to the device internal problem or Is it a technical glitch that is normal?


PS: It’s now almost 1 hour passed but the line didn’t show up till now.


My Software version was IOS 14, and after this happened, now I'm installing IOS 15.


My one is iPad Pro m1 chip WiFi 256 GB version.


This is my first apple device so I'm kinda worried and confused what to do.

Posted on Nov 13, 2021 12:11 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,662 points

Posted on Nov 13, 2021 12:32 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

For your peace of mind, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,662 points

Nov 13, 2021 12:32 AM in response to kamrulhasanshourav

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

For your peace of mind, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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A vertical line shows up on my new apple iPad Pro 2021

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