You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

payment method is not authorised

my payment method is not authorised and failed everytime i update it

Posted on Nov 12, 2021 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2021 5:05 PM

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • The card was not issued in the country of the iTunes store
  • You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support

2 replies
Question marked as Top-ranking reply

Nov 13, 2021 5:05 PM in response to sandhya211

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • The card was not issued in the country of the iTunes store
  • You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support

Nov 13, 2021 5:04 PM in response to sandhya211

Hi sandhya211,


Thanks for using Apple Support Communities. You've mentioned that you're unable to use the payment method that's associated with your account. Have you tried changing the payment method or verifying that it can be used in your region? Take a look at the following link and let us know if this helps.


If your payment method is declined in the App Store or iTunes Store


Take care.

payment method is not authorised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.