I can’t get notifications to my locked iPad screen. I have been on the phone to apple support 3 times and no resolution. Any suggestions
is anybody else having this problem and how did you fix it!
iPad mini 5, iPadOS 15
Question marked as
Notifications and associated settings have been heavily revised in iOS/iPadOS 15.x.
So as to preserve privacy - and hide sensitive notifications from prying eyes - the default setting for many notification categories is to hide notifications when the iPad/iPhone is locked.
This behaviour can be changed, in iPad settings, for each Notification category. Using Mail Notifications as an example:
Settings > Notifications > [Lock Screen Appearance] Show Previews - select from
- Always
- When Unlocked (default)
- Never
Choosing Always will show the Notification text on the lock screen while the device is locked; using the default setting will show the Notification, but the associated text will be masked while the device remains locked.
If Notifications for the category are enabled, but are not appearing at all (masked or otherwise), try disabling the Notification category. Again, using Mail Notifications as an example:
Settings > Notifications > Mail > Allow Notifications - set to OFF
After disabling the Notification category, close the settings App. Subsequent re-enabling of Notifications should clear the problem.